Refund Policy

1. Introduction

Thank you for choosing Educhat to enhance your coding skills through interactive conversations. This Refund Policy explains the terms and conditions under which refunds, if any, are processed. Please take a moment to familiarize yourself with this policy.

2. No Refund Policy

At Educhat, we invest significant resources, time, and effort to ensure our platform provides the highest quality experience for our users. Given the nature of our services, we do not offer refunds under any circumstances. This policy applies regardless of the reason for requesting a refund, including but not limited to:

• Non-use or minimal use of the Service.
• Accidental purchases.
• Differences in user expectations.
• Unavailability or performance issues from the user's side.

By purchasing any services or products offered by Educhat, you acknowledge and agree that you are not entitled to a refund for any amount at any time.

3. Subscription Cancellations

While we don't offer refunds, users are free to cancel their subscriptions at any time. Cancellations will stop any future charges, but you won't receive a refund for payments already made.

4. Exceptional Cases

In rare cases where a transaction error has occurred due to a technical glitch from Educhat's side, we will work with you to rectify the situation. However, this does not guarantee a refund and will be handled on a case-by-case basis.

5. Chargebacks

If you dispute a charge for any reason without first contacting Educhat, we reserve the right to terminate or suspend your account immediately. We always aim to resolve any issues you face; we urge you to contact us directly instead of initiating a chargeback.

6. Changes to the Refund Policy

Educhat reserves the right to amend this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services after the changes have been made indicates your agreement to the revised policy.

7. Contact Us

If you have questions or concerns regarding this Refund Policy or any other aspect of our services, please reach out to us at support@edu.chat.